Returns & Exchanges

At KMM & Co., we stand behind our handcrafted leather goods and want you to be completely satisfied with your purchase. If your item isn't quite right, you can return or exchange eligible products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unused item in its original packaging, ensuring all tags and protective materials are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided through our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our artisans inspect the returned item, we will process your refund or exchange within 5-7 business days to your original payment method.